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FREQUENTLY ASKED QUESTIONS

Thank you for visiting wellnessretailers.com. 
Here are the answers to some frequently asked questions:

HOW DO I PAY?

PayPal is our preferred method of payments. It is the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.

WHAT IF I DON'T HAVE PAYPAL ACCOUNT? 

If you do not have a PayPal account, no problem.  You can still make a purchase on our site. Add your desired products to your cart and follow the checkout steps. Select PayPal as the payment method. You then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy. 
Should there be a problem with payment, please let us know.

IS YOUR WEBSITE SECURE? 

Yes. We comply with the highest level of PCI (Payment Card Industry) standards. Also, we made sure SSL is enabled at all times, so your information is always completely safe.

HOW LONG WILL IT TAKE ME TO GET MY PRODUCTS?

All orders are packaged and shipped within 24-48 hours using USPS and typically arrive within two to three business days in the US.

HOW CAN I GET A REFUND?

In the event that you are unsatisfied with your purchase, send an email including the reason for requesting a refund within 30 days of your purchase to help@wellnessretailers.com. Mail the product to the return address on the packing slip and upon receipt we'll issue a refund for the full price of the product.